This Sunday is Christmas and Hanukkah started Monday, the 20th, evening. These are holidays that people travel to spend with family and friends. As such most places are also closed this coming weekend. Wowstead's Tech Support will so be following this. Along with the holiday season I am also in the middle of a move pretty much across country.
During the holiday season Friday Dec. 23 - Tuesday Dec. 27th tech support will not be active. I will try and keep an eye on tickets for high status issues.
Following the holiday season, I will also be in the process of the last of our packing and then traveling across country. This means I will not have a regular Internet access as well as being on the road. I will keep both my phone and laptop with me and will try and get some tickets done in the mean time. I should be settled in the new area around Jan 15th.
There are several resources that you can go to to look for help with your issue: Knowledge Base, Forums, Google. I will try and check tickets as often as I can and get you guys the assistance as quickly as I can during this period. We also have a few other tech supports helping pick some of the tickets. However, response times may be longer than normal.
To all those of you celebrating the holiday, have a safe and happy holiday. For those of our users who do not, have a fun Feast of Winter Veil.
