Customer Support

Whether you have a WowStead generated guild website or a hosting account with us, you can use one of the below methods to contact us for help at any time.

Support Tickets

Creating a support ticket is most often the fastest way to get any issue resolved. When you create a ticket you can track its progress both online as well as through email.
Create Ticket Active Tickets

Community Support Forum

The WowStead community support forum is the best resource for common problems or questions which you believe other WowStead users might be able to answer. Ask for help with anything related to your site or lend a hand to others in need.
Visit the forum
November 18, 2008
  • WowStead has a new logo!
  • Death Knight better supported in character profiles.
  • All new class avatars have been added for those who reach level 80.
November 17, 2008
  • A new detailed activity log has been added to the administration panel for all master administrators. This new log will capture important actions on your guild site, such as those performed in the admin panel as well as some select actions on your guild website.
November 11, 2008
  • Minor server hardware upgrades and substantial performance tuning. Site performance will be much better during high traffic hours.
  • Death Knight class added throughout the WowStead system in preperation for Wrath of the Lich King.
November 9, 2008
  • New addon database module available. Your guild site may now contain a complete WoW addon database, fully integrated with WowMatrix!
October 28, 2008
  • Inscription skill added to professions module.
October 21, 2008
  • A new option has been added to the DKP module's WebDKP Sync section in the admin panel. This option will bypass our internal DKP system and display an export from WebDKP.com on your guild site.
  • Fixed a bug preventing guild bank requests from working when using Internet Explorer.
October 20, 2008
  • All raids and instances from the upcoming Wrath of the Lich King, as well as pre-BC, have been added to the system for use in the schedule and more.
  • The new WowStead Sync addon (update available via the admin panel) will now export in-game calendar events!
October 18, 2008
  • Added a new trigger, {TABARD}. Entering that trigger in a custom content page, news article, or even in a forum post will display your guild's tabard!
October 10, 2008
  • Your guild may now get 20 days free subscription time by refering other people to WowStead! More details can be found on your WowStead Account/Billing page.
October 6, 2008
  • Characters under level 10 may now be added to user accounts!
October 4, 2008
  • Fixed a server issue causing some uploaded files (mostly seen in the gallery module) to become corrupted.
October 3, 2008
  • Administrators and album owners may now use the configure option to set a required rank for viewing an album and/or uploading to the album.
September 30, 2008
  • All widgets can now be renamed via the widget administration page in the admin panel.
September 29, 2008
  • Fixed various special character encoding bugs for accented letters. Issues with raid history and the new live chat module resolved.
  • Issue causing the WYSIWYG editor to not always show in Internet Explorer has been fixed.
September 14, 2008
  • New server migration complete. WowStead is now hosted at one of the most advanced datacenters in the world!
  • Issue with gallery image uploads being distorted and/or having broken thumbnails has been resolved.
  • Awarded 2 days of free subscription time to all registered guild sites!
September 1, 2008
  • WowStead has officially launched!
  • A new skin by Gardesesmort is available! Player vs Player is a graphical skin made for a modified version of the simple 3 column template, featuring the Blizzard style forum postbits.
This section will be updated soon. We have very much planned.
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Please contact us to submit any unknown bugs you encounter on the WowStead website or any WowStead guild website.